CGIB HR On Call Program
We’ve worked with CGIB members through ConnectsUs HR since 2017.
We’re the same team behind the original CGIB HR program that provided your clients with DIY HR Toolkits and HR On Call, with 20 years of experience supporting Canadian small businesses and more than 10,000 users along the way.
We’re excited to launch an enhanced CGIB HR On Call program through Sienna HR.
Introducing HR On Call+
HR On Call+
What your clients get:
Unlimited HR on Call
Your clients contact Sienna HR directly by phone or email for practical advice on day-to-day HR and employee matters.
HR Templates
Your clients can access 140+ ready-made HR templates from our extensive library.
When a template can help with an HR On Call issue, we can also provide the free templates as part of our advice.
Hands-On HR Services
Every client receives 4 hours of hands-on HR services. A $560 value/client/6 mos.
When advice isn’t enough, we’ll do the work, including creating an HR document, researching a more complex issue, or helping prepare documentation for an employee matter.
We Set it Up. You Share it.
We build a dedicated, co-branded page on Sienna HR for your firm. It showcases the complimentary HR support you’re providing, explains what’s included, and gives your clients one place to enrol and access the service.
You’ll also get:
- Ready-to-use marketing materials
- Real-time client enrolment report
- Automated quarterly client reminders
A Win for Your Clients. An Edge for You.
Stand Out from
the Competition
Give prospects another reason to choose you.
Give Clients Another
Reason to Stay
Keep your firm top of mind between renewals.
Add Real Value
for a Low Price
The gift of HR for as little as $11/client/mo.
The Service is
Available to You
Use HR On Call+ for HR matters in your firm.
Exclusive to CGIB Members
Member Pricing
Give some or all your clients complimentary access to HR On Call+ at no cost to them. Choose a package based on how many clients you’d like to cover.
CGIB Member Pricing
Give some or all your clients complimentary access to HR On Call+ at no cost to them. Choose a package based on how many clients you’d like to cover.
- Standard pricing for HR on Call+ : $250 to $550/mo./employer, depending on # of employees.
- Option to pay annually with 5% discount.
Real calls. Real people. Their words.
What’s New?
Hands-On HR Services
The biggest addition! Real HR work gets done, not just advice. Each of your clients receives 4 hours of hands-on HR services every 6 months, up to 8 hours per year. A $560 value/client/6 mos.
Flexible Pricing
Choose a package for up to 10, 20, or 30 clients. Start small, test the waters, and expand as your needs grow.
Automated Client Reminders
Sienna HR emails your enrolled clients every 3 months, encouraging them to take advantage of the HR support you’re providing.
Real-Time Client Enrolment Report
You’ll get a link to a live report showing your current client enrolments, accessible at any time. Quarterly reports will no longer be emailed to the Advisor.
Annual Payment Discount
Save 5% when you pay annually.
Compare
FAQ
CGIB Program
1. Sign up & pay
Sign up above or click here. You’ll receive an invoice that you can pay by debit card, credit card, apple pay, or banking ETF.
There’s no automatic renewal, unless you tell us in writing that it’s your preference. We’ll contact you 21 days before your program expires.
2. Client Program Code & Materials
Once payment is made, you’ll receive the following within one business day:
- PROGRAM CODE
A unique Program Code your clients will use to enroll and access HR on Call for free. - CLIENT PROMO PAGE
A client-facing web page on Sienna HR customized for your firm that explains the HR on Call features and allows your clients to enroll and access the program. - RESOURCES
A straightforward Resources portal to help you:- Promote the program on your website with graphics and suggested content.
- Email scripts to launch the program to clients.
- FAQ
- REPORTS
You’ll get a link to your Client Enrolment Report showing your current client enrolments, accessible at any time. Quarterly reports will no longer be emailed to the Advisor.
3. Offer the Program to your Active Clients
Offer HR On Call+ to some or all your clients with our suggested email scripts. You decide who you want to offer it to. You don’t need to provide Sienna HR with your client list.
4. Your Clients Enroll
Your clients enroll directly on your client-facing web page. Or you can choose to enroll clients on their behalf. Either way, your Program Code is needed to sign up. No account. No login. No payment required.
Once enrolled, the client occupies one of the client spots included in your plan and receives the HR On Call benefits for as long as they remain covered by your active program.
5. We take it from there!
Your client contacts us directly through your client-facing web page whenever they need HR help.
We manage their support, templates and 2-hour HR service credit. You don’t need to coordinate anything on your end.
Sienna will also send quarterly automated emails to your enrolled clients reminding them to use the service after they’ve signed up.
You can find the full Program Agreement here.
The new Sienna HR On Call+ Program is separate from your existing ConnectsUs HR Complete program.
Your clients already enrolled in HR Complete with HR on Call will continue to receive their existing HR On Call services through February 2027. Your subscription between Aug 01 2026 and Feb 28, 2027 is provided to you free of charge.
In the meantime, you can use the new Sienna HR On Call Program for prospective clients and clients who were not enrolled in HR Complete before new registrations closed on September 1, 2026.
The 2 programs will be administered separately until February 2027. At that time, your existing ConnectsUs program will end and you have the option to move your enrolled clients to the new Sienna HR On Call Program.
You’ll be able to monitor your client sign ups through the Real-Time Client Enrolment Report link. But we’ll let you know when you’ve reached the number of client sign-ups included in your plan. You can then upgrade to a higher tier or remove some clients from enrolment.
For tier upgrades, your invoice will be prorated to the end of your current program period and once your renewal is up, you’ll continue with regular pricing for that pricing tier.
Yes. If you’d like to use HR On Call+ for your own firm, simply enroll your firm in the program.
Yes, if a participating client is no longer an active client of your firm, you may replace them with another active client.
Client spots cannot otherwise be rotated between clients during the program term.
When a client leaves your program, their HR On Call access and any unused HR service credits end.
We’re the team behind the
HR Toolkit & HR Complete.
Since 2017, CGIB members have trusted ConnectsUs HR to provide HR resources and support to their clients. Sienna HR is the next chapter.
Led by Ariane Laird, Founder of ConnectsUs HR and Principal HR Consultant at Sienna HR, we bring 20 years of experience supporting Canadian small businesses and more than 10,000 users along the way.
Your clients are in good hands.
We believe HR support should be personal. Your clients won’t be sent through a call centre, passed around, pressured to buy additional services, or subjected to sales calls and marketing just because we have their contact information.
They’ll deal directly with an experienced HR professional who understands small business and knows that when you sign up a client, we’re representing you too.
Our work has a strong track record, and clients return to us year after year, with many having worked with us for over a decade.
Learn more about us.
Ariane Laird
Principal Consultant
Client Program
Give Your Clients HR
You take care of their benefits.
We help take care of their HR.